Customer Communications
Bill Inserts
Special and timely inserts are included in customer billing statements.
March 2019
A Better Solution to a Statewide Water Tax (All Customers)
Multi-Family Residential Toilet Rebate (English & Spanish) (Multi-Family Residential Customers Only)
- December 2018 - eBill Promo & Holiday Closures
- November 2018 - eBill Promo & Holiday Closures
- August 2018 - eBill Promo & CII Reminder
- June 2018 - Water Tax & Tap Into
- April 2018 - Water Conservation Festival & Landscape Contest
- February 2018 - SewerSmart & Poster Contest Voting
- September/October 2017 - Open House & eBill/Pay-by-Phone System Upgrades
- June 2017 - Choose Tap Water and Conservation Corner
- Feb/Mar 2017 - CA WaterFix and Water Saving Garden Friendly events
- October 2016 - CA WaterFix and Drought
- June 2016 - Drought Update and Customer Service Info
- April 2016 - Customer Communications and Lanscape Contest
- March 2016 - Water Saving Garden Friendly Plant Sales
- Read more
Bill Messages
Bill messages are printed at the bottom of billing statements each month.
May 1-15, 2019
EMWD offers a variety of programs and rebates to assist you in achieving a beautiful and water-wise landscape. Visit www.emwd.org/Stay-WaterWise to learn about EMWD’s updated guidelines for the FREE Residential Drip Retrofit Kit program. You may also visit www.socalwatersmart.com to learn about a $2 per square foot turf transformation rebate program.