Customer Communications
Bill Inserts
Special and timely inserts are included in customer billing statements.
August 2019
August is National Water Quality Month. Here's what you can do to help EMWD protect your water supply!
- December 2018 - eBill Promo & Holiday Closures
- November 2018 - eBill Promo & Holiday Closures
- August 2018 - eBill Promo & CII Reminder
- June 2018 - Water Tax & Tap Into
- April 2018 - Water Conservation Festival & Landscape Contest
- February 2018 - SewerSmart & Poster Contest Voting
- September/October 2017 - Open House & eBill/Pay-by-Phone System Upgrades
- June 2017 - Choose Tap Water and Conservation Corner
- Feb/Mar 2017 - CA WaterFix and Water Saving Garden Friendly events
- October 2016 - CA WaterFix and Drought
- June 2016 - Drought Update and Customer Service Info
- April 2016 - Customer Communications and Lanscape Contest
- March 2016 - Water Saving Garden Friendly Plant Sales
- Multi-Family Residential Toilet Rebate (English & Spanish)
- A Better Solution to a Statewide Water Tax
- Your water district, your bill, your dedicated phone number!
- Read more
Bill Messages
Bill messages are printed at the bottom of billing statements each month.
September 2019
In an effort to minimize possible leaks and their negative impacts to customer water bills, EMWD encourages customers to keep their contact information and contact preferences up-to-date at www.emwd.org/Update. Customers may also sign up for leak detection notifications via text, email or voicemail.