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Customer Communications

Overview

Customer Communications

EMWD is dedicated to superior customer service and effective communication and accountability. Monthly bill messages and timely bill inserts are part of EMWD’s multi-pronged approach.

Overview

Bill Messages

Bill messages are printed at the bottom of billing statements each month.

November 2019

DO YOUR PART TO BE SEWER SMART: With the holidays approaching and large family meals being prepared, EMWD encourages customers to do their part in protecting the wastewater collection system. Disposing of Fats, Oils and Grease in a container such as a coffee can or mason jar will help keep them from clogging the sewer system and creating costly back-ups. EMWD thanks you for being Sewer Smart this holiday season.

Commands