EMWD is dedicated to superior customer service and effective communication and accountability. Monthly bill messages and timely bill inserts are part of EMWD’s multi-pronged approach.
Bill messages are printed at the bottom of billing statements each month.
EMWD customers will notice a “Standby” fee on their property tax bills in December. EMWD uses standby/infrastructure fees to expand and maintain infrastructure of water and sewer facilities within its service area. The purpose of the standby/infrastructure fee is to equitably share the cost of having water and sewer available to all properties in EMWD’s service area.