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Customer Communications

Overview

Customer Communications

EMWD is dedicated to superior customer service and effective communication and accountability. Monthly bill messages and timely bill inserts are part of EMWD’s multi-pronged approach.

Overview

Bill Messages

Bill messages are printed at the bottom of billing statements each month.

May 1-15, 2019

EMWD offers a variety of programs and rebates to assist you in achieving a beautiful and water-wise landscape. Visit www.emwd.org/Stay-WaterWise to learn about EMWD’s updated guidelines for the FREE Residential Drip Retrofit Kit program. You may also visit www.socalwatersmart.com to learn about a $2 per square foot turf transformation rebate program.

Commands