Customer Communications
Bill Inserts
Special and timely inserts are included in customer billing statements.
October 2019
Fall is here! Reduce your outdoor watering. Imagine a Day Without Water on October 23, 2019.
- December 2018 - eBill Promo & Holiday Closures
- November 2018 - eBill Promo & Holiday Closures
- August 2018 - eBill Promo & CII Reminder
- June 2018 - Water Tax & Tap Into
- April 2018 - Water Conservation Festival & Landscape Contest
- February 2018 - SewerSmart & Poster Contest Voting
- September/October 2017 - Open House & eBill/Pay-by-Phone System Upgrades
- June 2017 - Choose Tap Water and Conservation Corner
- Feb/Mar 2017 - CA WaterFix and Water Saving Garden Friendly events
- October 2016 - CA WaterFix and Drought
- June 2016 - Drought Update and Customer Service Info
- April 2016 - Customer Communications and Lanscape Contest
- March 2016 - Water Saving Garden Friendly Plant Sales
- Multi-Family Residential Toilet Rebate (English & Spanish)
- A Better Solution to a Statewide Water Tax
- Your water district, your bill, your dedicated phone number!
- August is National Water Quality Month. Here's what you can do to help EMWD protect your water supply!
- Read more
Bill Messages
Bill messages are printed at the bottom of billing statements each month.
November 2019
DO YOUR PART TO BE SEWER SMART: With the holidays approaching and large family meals being prepared, EMWD encourages customers to do their part in protecting the wastewater collection system. Disposing of Fats, Oils and Grease in a container such as a coffee can or mason jar will help keep them from clogging the sewer system and creating costly back-ups. EMWD thanks you for being Sewer Smart this holiday season.