EMWD is dedicated to superior customer service and effective communication and accountability. Monthly bill messages and timely bill inserts are part of EMWD’s multi-pronged approach.
Bill messages are printed at the bottom of billing statements each month.
California officials are asking for voluntary conservation and EMWD is currently in Stage 2 of its Water Shortage Contingency Plan, which asks for 25 percent voluntary conservation. The best way to become more efficient is to focus efforts on outdoor irrigation, where a majority of residential water is used. EMWD’s new Landscapes for Living program offers a variety of resources to help you do your part during this historic drought. For the latest on statewide and local drought conditions, please visit www.emwd.org/water-supply-status.