Customer Communications
Bill Inserts
Special and timely inserts are included in customer billing statements.
March 2019
A Better Solution to a Statewide Water Tax (All Customers)
Multi-Family Residential Toilet Rebate (English & Spanish) (Multi-Family Residential Customers Only)
- December 2018 - eBill Promo & Holiday Closures
- November 2018 - eBill Promo & Holiday Closures
- August 2018 - eBill Promo & CII Reminder
- June 2018 - Water Tax & Tap Into
- April 2018 - Water Conservation Festival & Landscape Contest
- February 2018 - SewerSmart & Poster Contest Voting
- September/October 2017 - Open House & eBill/Pay-by-Phone System Upgrades
- June 2017 - Choose Tap Water and Conservation Corner
- Feb/Mar 2017 - CA WaterFix and Water Saving Garden Friendly events
- October 2016 - CA WaterFix and Drought
- June 2016 - Drought Update and Customer Service Info
- April 2016 - Customer Communications and Lanscape Contest
- March 2016 - Water Saving Garden Friendly Plant Sales
- Read more
Bill Messages
Bill messages are printed at the bottom of billing statements each month.
March 2019
It’s been a wet winter season, and rainstorms are expected to continue. Be sure to check your irrigation systems and give them a break on rainy/wet days. Though this rainy season has significantly improved drought conditions, EMWD encourages customers to stay water-wise. For more information on how you can stay water-wise, visit emwd.org/Stay-WaterWise.