Skip to main content Skip to site navigation

Customer Communications


Bill Inserts

Special and timely inserts are included in customer billing statements.



Bill Messages

Bill messages are printed at the bottom of billing statements each month.

June 2023

Did you know that EMWD has resources to help you use water wisely? By signing up for a free in-home evaluation, our experts can help you learn what small changes you can make to become more efficient with your water use. Please visit to schedule your FREE evaluation today.

May 2023

EMWD customers this month will receive a Proposition 218 notice in the mail as part of our 2024-2025 rate-setting process. EMWD has taken significant steps to minimize the impact of inflation and rate increases to our customers. A public hearing will be held during EMWD’s Board Meeting on June 21, 2023, to finalize the rate-setting process. For more information, please visit:

April 2023

One of the easiest ways to save water and beautify your home is to replace your thirsty lawn with water efficient landscaping. EMWD customers can receive up to $3 per square foot through our rebate programs to help transform your landscape. Be sure to visit   to learn more and start your application today!

March 2023

Did you know EMWD has resources to help you never have to shut off your irrigation timer again when it rains? Sign up for a FREE weather-based irrigation controller, which will automatically adjust watering times based on each day’s weather and shut off when it rains. Please visit to learn more and apply for yours today!

February 2023

While early-season storms have helped water supply conditions, California is still in a drought and we must continue to use water efficiently. Remaining within your water budget is key to doing your part. Be sure to check out to view our resources to help you understand your water use so that you can save water and money.

January 2023

Shorter days, colder nights and more moisture means your landscape needs less water in the winter months Take advantage of the weather by preparing your yard for winter outdoor watering. A weather-based irrigation controller (aka smart controller) from EMWD is a great way to ensure you’re using less water in the winter months. Visit to sign up for our free smart controller program today.