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Mission, Vision and Guiding Principles


Mission, Vision and Guiding Principles


To deliver value to our customers and the communities we serve by providing safe, reliable, economical and environmentally sustainable water, wastewater and recycled water services.


To provide essential services to our community at a level that exceeds the performance of any other public or private entity.

Guiding Principles

EMWD embraces excellence in all facets of our business:

Innovation:We will creatively seek to improve the services we provide.

Responsibility: We will be accountable for our conduct in serving our customers, employees and community.

Safety: We will ensure individual safety and the safety of our coworkers and the public, without compromise.

Integrity: We will be honest and ethical in all of our interactions.

Community: We will be actively engaged in promoting prosperity, environmental values and public health in the communities we serve.

Respect: We will be considerate, aware and caring.

Leadership: We will take a proactive industry-leading role in water management, wastewater treatment and renewable resources.

Transparency: We will ensure the decisions and investments we make are clearly communicated and easily understood.