EMWD Customer Portal Terms and Conditions
TERMS OF USE
By accessing and using EMWD’s website, you are agreeing to the policies contained on this page. Please read these terms of use carefully before using this Website. If you do not agree to these terms of use, please do not use this Website. EMWD reserves the right to change these policies at any time at its sole discretion and without notice. EMWD does not warrant or make representations or endorsements as to the quality, content, accuracy, or completeness of the information, text, graphics, links and other items contained on this website or any other website. Such materials have been compiled from a variety of sources, and are subject to change without notice from EMWD.
DISCLAIMER AND LIMITATION OF LIABILITY
The content in this website is provided “as is” and without any express or implied warranties of any kind. To the fullest extent permissible pursuant to applicable law, EMWD disclaims warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose or use. EMWD does not warrant that the functions contained in the content and this website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available is free of viruses or other harmful components. EMWD does not warrant or make any representation of any kind regarding the use or the results of the use of the content in this Website in terms of its correctness, accuracy, reliability, effectiveness, timeliness, or otherwise. You and not EMWD, assume all of the risks associated with using this Website.
INDEMNITY
You agree to indemnify, defend and hold harmless EMWD, its officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of any aspect of this Website, your violation of these terms of use, or your infringement of any intellectual property or other right of any person or entity.
PASSWORD AND SECURITY
If you have an online account, you are responsible for all activities occurring under your online account and for maintaining the confidentiality of your password. If your password is lost, stolen, or used without your permission, call us immediately at 1-800-426-3693. If you disclose your password to a third party bill payment vendor, EMWD is not responsible for the accuracy and timeliness of your bill payments.
USE OF EMAIL
If you are using online services, you may receive emails from us specific to your online transactions. We do not ask for personal or account information in an email unless you have contacted us first and we need to clarify your request. We encourage you to report suspicious email by forwarding the message to customerservice@emwd.org .
WEBSITE UNAVAILIBITY; FAILURE OF ONLINE TRANSACTIONS
The unavailability of this Website or any Web Services, or the failure of any Web Service or online transaction for any reason, shall not relieve any utility customer or user from, or excuse the delay in the payment or performance of, any obligation owed to EMWD for or in connection with utility services that have been rendered or otherwise.
SERVICE AND TECHNICAL INFORMATION
EMWD makes every effort to display and describe the features on this website accurately and completely. However, your interaction with this website depends on a number of factors, including your computer equipment and internet connection. EMWD may change, update, or remove features at its discretion. Therefore, EMWD cannot guarantee the availability or accuracy of any or all features on the Website. You agree that technical information, opinions, recommendations and other information made available to you on this Website are for your convenience only.
LINKS TO THIRD PARTY SITES
This website contains links to third party sites. These links are provided for convenience and informational purposes and are neither under the control of EMWD nor is the content of the third party sites monitored by EMWD. EMWD is not responsible for the content of any site linked to this website and makes no representations or warranties regarding the content of any of these linked sites. These links do not constitute or imply an endorsement, authorization, sponsorship, or affiliation by EMWD with respect to any third party, any third party’s website, the content of any third party’s website, or any products or services provided by a third party.
PRIVACY
EMWD reserves the right to monitor your use of this website for utility related purposes including without limitation troubleshooting problems, monitoring for security issues, and enforcing the terms of use agreement.
RESERVATION OF RIGHTS
We reserve the right to change, modify, add to, or remove portions of these terms of use at any time.