Other Bill Payment Options

There are several other ways for customers to pay their EMWD bill should they choose not to pay their bill online. All bill payments are subject to EMWD Billing Policies.

AutoPay

Set Up Recurring Payments

Automatic payments are managed through EMWD’s My Account portal. This option gives you the ability to schedule payments and have them be automatically deducted from your designated checking, savings, or credit card account.

Pay-by-Phone

Call 951-383-6055 to Hear Account Balance information and/or to Pay Your Bill

You can use the system anytime to:

• Check account information
• Check billing history
• Check payment history
• Make a payment

To use this system, you will need:

1. A touch-tone telephone
2. Your account number and phone number including area code
3. A MasterCard or Visa credit card, or checking/savings account information.

There is no convenience fee to pay your bill online, in person or by using the Pay-by-Phone system.

TeleCheck Return Check Policy

If you choose to pay your bill by check, you are subject to the Telecheck Return Check Policy. The details and charges associated with this policy can be found on the TeleCheck web site.

Please note that these charges are assessed and collected by TeleCheck, not EMWD.

In Person at EMWD

You can pay your bill in person at the EMWD Main Office located at 2270 Trumble Road in Perris.

The Main Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

After Hours Drop Box

EMWD has a drop box located at the entrance of the Main Office located at 2270 Trumble Road in Perris.

In Person at a Local Payment Center

There are payment centers throughout our service area for your convenience.

Retail Cash Payment

Customers may now make cash payments at participating retail locations. 

By Mail

Mail your payment to:

Eastern Municipal Water District
PO Box 845484
Los Angeles, CA 90084-5484

Please note that this is a new payment address. Please update your records/bill payment accounts.

Billing Questions or Problems?

Get it resolved quickly by submitting your Billing and Account Management questions.

You can also review Billing FAQs.

Need additional assistance? 

The Customer Service department is available Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m., at 1-800-426-3693.