Mission, Vision and Guiding Principles
Mission
To deliver value to our diverse customers and the communities we serve by providing safe, reliable, economical and environmentally sustainable water, wastewater and recycled water services.
Vision
To be recognized as a leading organization in performance, technology, and advocacy; advancing innovative solutions that provide an exceptional level of customer and community service.
Guiding Principles
EMWD embraces excellence in all facets of our business:
- Community: We will be actively engaged in an inclusive manner, promoting public health, economic strength, and environmental values in the communities we serve.
- Innovation: We will seek to find solutions to challenges and improve the services we provide using creative ideas, critical thinking, and ingenuity.
- Integrity: We will be honest and ethical in all of our interactions.
- Leadership: We will take a proactive role in leading industry policies, practices, and initiatives on behalf of our customers, employees and community.
- Respect: We will be considerate, aware, and caring.
- Responsibility: We will be responsive and accountable for our conduct in serving our customers, employees, and community.
- Safety: We will ensure the safety of our employees and the public, without compromise.
- Transparency: We will ensure the decisions and investments we make are clearly communicated, easily accessible and understood.