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Start/Stop Service

Overview

Start/Stop Service

You will need to work with EMWD’s Customer Service department to start/stop water and/or sewer service to the property that has an existing connection.

Start Service

Before filling out the forms to begin water service, please review EMWD's Water Service Area and EMWD's Wastewater Service Area maps to make sure that you live within the area served by EMWD.

EMWD has a water budget-based tiered rate structure. Please review EMWD’s water budgets and tiered rates prior to contacting Customer Service.

You can request to start service by choosing one of the options below:

If you downloaded and printed the forms, please sign them and then mail, fax or submit forms electronically to EMWD.

By Mail
Eastern Municipal Water District
PO Box 8300
Perris, CA 92572-8300

By Fax
​951-928-6116 or 951-928-6145

Email
customerservice@emwd.org

Stop Service

Accounts are not closed automatically unless the new customer calls in for service.

To close an account, we require five (5) business days notice to cancel your service. Please contact the Customer Service department so that we may close your account per your wishes and update your mailing address. It is YOUR responsibility to contact our office to discontinue service and submit the following form:

If you downloaded and printed the forms, please sign them and then mail, fax or submit forms electronically to EMWD.

By Mail
Eastern Municipal Water District
PO Box 8300
Perris, CA 92572-8300

By Fax
​951-928-6116 or 951-928-6145

Email
customerservice@emwd.org

New Construction Only – Apply for New Water Service Connection

You will need to work with the EMWD’s Development Services department to start the process of obtaining a water and/or sewer connection to your property. 

To apply for a new water service connection installation, please download, print and complete the following form:

New Water Service Connection Detail form

Send the completed form to EMWD.

By Mail:
Eastern Municipal Water District
PO Box 8300
Perris, CA 92572-8300

By Fax
951-928-6118

Commands