You will need to work with EMWD’s Customer Service department to start/stop water and/or sewer service to the property that has an existing connection.
Or, call our Customer Service department at 1-800-426-3693 for assistance with starting service.
Accounts are not closed automatically unless the new customer calls in for service.
To close an account, we require five (5) business days notice to cancel your service. It is your responsibility to request that your account be closed.
Login to My Account and navigate to Forms to submit a STOP SERVICE / MOVE OUT APPLICATION.
Or, call our Customer Service department at 1-800-426-3693 for assistance with stopping service.
New Construction Only – Apply for New Water Service Connection
You will need to work with EMWD’s Development Services department to start the process of obtaining a water and/or sewer connection to your property.
To apply for a new water service connection installation, please contact us at 951-928-3777, ext. 2051. Please ensure to have the following information ready prior to calling:
- Assessor Parcel Number (APN)
- Service Address