Do you have a leak?
Here’s an easy way to let the meter detect leaks that may be costing you money, and should be fixed.
Most meters have a small mechanical dial (leak indicator) below the reading dials. Some meters also have a digital dial face. These types of meters have either a “+” or “-“ symbol that will flash, or blink, when water is passing through the meter.
How to Read Your Meter - English
How to Read Your Meter - Spanish
Turn off all water faucets and water-using appliances on your property, indoors and out.
Look at your meter. If the leak indicator is moving, there is water passing through your meter. This can mean you’ve forgotten to turn something off or you have a leak on the customer side of the meter.
Note: EMWD does not repair leaks on the customer side of the meter; that is the responsibility of the customer. Customers may wish to call a plumber, because hidden leaks can be very expensive.
If you recently had a concealed leak on your property, complete and submit the following Concealed Leak Adjustment Request Form:
Concealed Leak Adjustment Form - English
Concealed Leak Adjustment Form - Spanish