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Submit general questions below for a chance to have your question and the answer featured in the next eConnect, EMWD’s monthly e-newsletter!

Please note: For questions about billing or individual accounts, please click here.

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Previously Asked Questions

Previous Ask EMWD! Questions and Answers that have been featured in our monthly eConnect.

October 2021

Q:  What is EMWD doing to ensure our water is safe and clean?

A:  Ensuring you have a safe and clean water supply is a top priority at EMWD.

Each year, EMWD conducts more than 45,000 water quality tests, which tests for more than 155 contaminants and impurities. EMWD conducts these tests on a daily basis at its state-certified laboratory.

EMWD also invests in state-of-the-art treatment processes to help clean your drinking water before it enters our distribution system to be delivered to your home or business.

You can learn more about your drinking water quality by viewing our annual Consumer Confidence Report by clicking here.