What if I have more questions about the Consumer Confidence Report?
Please feel free to address any questions that you have concerning the Consumer Confidence Report to the Water Quality department. Call us Monday through Friday between 8 am and 5 pm at (951) 928-3777, ext 3327, or send an email to firstname.lastname@example.org.
Water sources include "Filtration Plants" and "Wells"...what's the difference?
The four Filtration plants make up the largest portion of water supplied to our customers. These are large treatment systems that are able to remove most contaminants to keep them well below regulated levels.
Wells provide a small, but significant portion of water, since they are our most cost-efficient source. Often, the water sourced from our Wells is blending with water from another source. This blending occurs at the point of distribution into the main water lines. Our test samples are pulled at the blending location, to reflect what is actually being delivered to our customers. Whenever EMWD Well water is blended, it will be documented with a footnote in the Consumer Confidence Report.
EMWD customers only receive water that meets the federal and state primary drinking water standards.
How do I know what data I am supposed to look at in the Consumer Confidence Report?
It can be confusing to know what water is being delivered to your home. Therefore the CCR chart data has been broken down, first into specific communities, then into the different sources supplying those communities. First, find your city at the top of the data chart, then under your city name there will be a column for each water source contributing to the supply. It is important to note, that many water sources can supply your location. Below the source name, is the water quality data for each regulated constituent.
Why is the Consumer Confidence Report so large and complicated?
The report must include specific information on the water supplied to the public, including the source of the water and data on any regulated contaminant that was detected during the prior year. The amount of the contaminant found in the drinking water, along with the regulatory limits, must be listed. If there were any violations of the drinking water standards, as a result of the presence of contaminants, a brief statement addressing possible health concerns is included. Almost everything printed in the CCR is required language and data.
Why do I receive the Consumer Confidence report every year, can’t EMWD save money by not sending it?
The Consumer Confidence Report (CCR) is a federal and state required document for public water systems and must be delivered or displayed for customers to view, each year by July 1. State regulations were amended to allow EMWD to deliver postcards to all water customers notifying them when the report is available.