To hear your account balance and due date over the phone, please call 951-383-6055.

EMWD Customer Service is available Monday - Friday, between 8 am and 5 pm at (951) 928-3777 or (800) 426-3693.

The best times to call are Tuesday through Thursday between 9 a.m. and 2 p.m. Our peak calling hours are from 8 a.m. to 9 a.m. and 2 p.m. to 5 p.m. daily. Monday and Friday are peak calling days.

Customers may also submit questions via our online form