MyAccount Portal: How to View the Continue Button

If you are having trouble seeing the “continue” button in the MyAccount portal adjust your screen visibility. 

Screen Visibility Adjustment: 

1. If you are unable to see the “Continue” button on the bill payment page, please click on the screen resolution icon in the top right corner of the screen.

2. If the screen resolution differs from 100%, this magnifying glass button is visible. Click on the magnifying glass button and reduce the resolution until the "continue" button is visible.  If the screen resolution is at 100% the magnifying glass button will not be visible, however, you should be able to see the "continue" button on the screen. 

   

    

3. After the screen resolution is lowered to 100%.