About Your Bill

Billing Information

• Pay your bill
• How to read your bill
• Water and sewer rates
• Refuse (trash) collection information
• Level payment plan information
• How to read your meter
• Service assistance available 24 hours/day, 7 days/week

More Questions?

Billing Assistance:
Customer service representatives are available Monday - Friday, between 8 am and 5 pm.
Within the Southern California area: 951-928-3777
Outside the Southern California area: 800-426-3693
Email: billing@emwd.org

Note: The convenience fee for processing credit card payments over the phone with a customer service representative is $5.00 which reflects necessary bank and overhead charges to provide this service.  There is no convenience fee to pay your bill online, in person, or by using the automated phone service system by calling (951) 928-3777, option 2.

Emergency Service:
Call at any hour: (800) 698-0400 or (951) 928-3777 ext. 6265, 6266, or 6267.

  
Billing Problem?
Get it resolved quickly by
email: billing@emwd.org