View Bill/Payment Options

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There are several ways that you can pay your EMWD bill. All bill payments are subject to the EMWD billing policies.

eBill Online Billing System

Login / Enroll in eBill

View / Pay Bills as a Guest

  • View full billing statement online
  • Set up/save payment information
  • Set up recurring payments
  • View bill and payment history
  • Set notifications and reminders

Click here to login/enroll in eBill

  • View Account Balance
  • View Due Date
  • Make a one-time payment
    (payment information is not saved)

Account number and name on account required

To hear your account balance and due date over the phone,
please call 951-383-6055.

Please note: These links will take you to our secure online bill payment site (hosted by Kubra). EMWD is not responsible for payments made through any online service other than Kubra or Check Free. EMWD assumes no responsibility for the accurate transfer of payments made through other online services. Customer accounts will not be credited until payment has been received and posted by EMWD. Payments through an unauthorized agency will not stop water being turned off for non-payment. Customers may be charged an additional transaction fee by other online services; EMWD will not refund or credit that fee.

For more information, tutorials, and step-by-step instructions, please click here.


IMPORTANT NOTICE! As of May 2016, EMWD's eBill site will only be compatible with the most current website browsers which support the latest security technology (TLS v1.2 protocol). This protocol is supported and enabled by default for all Internet browsers in the following listing, including their newer versions:

  • Internet Explorer v11
  • Chrome v30
  • FireFox v27
  • Opera v17
  • Safari v7
  • Safari Mobile IOS 5

Older versions of these browsers may also have support for TLS v1.2 but the protocol needs to be manually enabled.

Please upgrade your browser to the newest version to access EMWD's eBill site.


Paperless e-billing is also available through most financial institutions. If you are interested in this service, please contact your financial institution.
 

Automated Phone Service

Call (951) 383-6055 to use our automated phone system to pay with check or credit card.

 

Level Payment Plan

The Level Payment Program (LPP) enables customers to pay their Eastern Municipal Water District bills in equal monthly payments.

 

In Person at EMWD

You can pay your bill in person at the EMWD Main Office (HWY 74 East toward Hemet Exit from 1-215) at 2270 Trumble Road in Perris. Our office is open Monday through Friday 8 am to 5 pm.

 

After Hours Drop Box

EMWD has a drop box located at the entrance of the Main Office at 2270 Trumble Road in Perris.

 

In Person at a Local Payment Center

There are payment centers throughout our service area for your convenience.

 

By Mail

Mail your payment to: Eastern Municipal Water District, PO BOX 845484, Los Angeles, CA 90084-5484
Please note: This is a new payment address! Please update your records/bill payment accounts.

 

Billing Problem?

Get it resolved quickly by completing and submitting our online form.

Need More Assistance? Billing FAQs - Click here
Customer service representatives are available Monday - Friday, between 8 am and 5 pm at 951-928-3777 or 800-426-3693.